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Terms of Service

scope

The following terms and conditions apply to orders via our online shop.

Our online shop is aimed exclusively at consumers.

 

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

conclusion of contract

The purchase contract is concluded with samolive -Vassilios Filippis.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

delivery terms

The delivery takes place with DPD.

The shipping costs are determined based on the weight of the shipment and the address data and are displayed before the order process is completed.

If a consignment cannot be delivered due to an incorrect or incomplete delivery address and is sent back to us, fees will be charged which are to be borne by the contractual partner.

payment methods

The following payment methods are generally available in our shop:

Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

PayPal
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal and identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

Cash on pickup

Payment can also be made in cash when picking up the order at our location. 

Warranty / Guarantee

The statutory liability for defects applies.

If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact has for your statutory rights
and their enforcement, in particular your warranty rights, have no consequences. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

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